About
Mates Travel, located at 39 Whakatu Road in Hastings, is a locally-owned travel agency that stands out in Hawke's Bay for its genuine, expert knowledge of New Zealand travel and personalized service. Unlike the impersonal online booking platforms dominating the market, Mates Travel specializes in crafting bespoke itineraries that reflect the real character of New Zealand regions—from hidden Hawke's Bay gems to adventure across the country. With a perfect 5.0 rating from 20 Google reviews, the team here are passionate travel enthusiasts who actually know the destinations they're recommending, making it a trusted resource for both locals planning domestic trips and visitors seeking authentic New Zealand experiences.
When you visit Mates Travel, expect a relaxed, welcoming atmosphere where staff take time to understand what you're after—whether that's wine region tours, outdoor adventures, cultural experiences, or a mix. The experience suits independent travellers, families, couples, and groups alike. Most consultations are unhurried; you're not rushed through a generic booking form. They can help with flights, accommodation, car rentals, guided tours, and activity bookings, but what sets them apart is the honest advice about timing, value, and what's genuinely worth your time. Allow 30 minutes to an hour for a proper consultation.
Mates Travel slots perfectly into a broader Hawke's Bay visit—whether you're planning your first New Zealand trip or returning for something deeper. The agency can connect you with local wine tours in the region and help coordinate multi-region itineraries if you're touring beyond Hawke's Bay. Visit during business hours before finalizing travel plans; there's no specific seasonal advantage, though pre-booking well ahead of peak summer travel (December–February) is wise. For visitors based elsewhere, they offer phone and email consultation too.
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